Ship with the best carriers in the
industry for less!
We’d Love to Hear from You!
Whether you need some help getting started with ClickShip, you’re a longtime user, or anything in-between, our support team is ready to help you find the answers you’re looking for.
Send Us a Message
1-77 Pillsworth Road,Bolton, ON L7E 4G4 Canada
177 Rue Merizzi Saint-Laurent, QC H4T 1Y3 Canada
4299 Canada Wy Unit 247 Burnaby, BC V5G 1H3 Canada
Burnaby, BC V5G 1H3
Still Have Questions?
Check out these FAQs for answers to some of the most common questions we receive.
How do I integrate my storefront or marketplace?
You can quickly and easily integrate your storefront or marketplace either on the “Integrations” dashboard within the ClickShip platform, or through downloading ClickShip on the integration’s app store.
For a comprehensive step-by-step guide on how to integrate your platform or marketplace, check out our video library page.
Can I use ClickShip with a storefront or marketplace that isn’t offered as an integration?
Absolutely! With our easy-to-use CSV order import functionality, you can use ClickShip to manually fulfill and book shipments for any eCommerce platform, even if it doesn’t directly integrate with ClickShip.
To learn more about this feature, check out our CSV Imports page.
How do I book a shipment on ClickShip?
You can book shipments on ClickShip easily from either the Orders dashboard or the Manual Shipments dashboard!
Log in now and see just how easy it is!
How do I pay my invoices on ClickShip?
Shipping invoices for ClickShip can be viewed and paid for by using your ClickShip account credentials to sign into Freightcom and navigating to the Invoices dashboard.
Invoices for ClickShip features and services, including address validation fees, label fees from your own carrier accounts, and monthly subscription fees for advanced features, are billed to the credit card you add on the Billing & Invoices dashboard on the ClickShip platform.
Holiday Closures
Holiday | Date |
---|---|
Saint-Jean-Baptiste Day |
Monday, June 24, 2024 |
Canada Day |
Monday, July 1, 2024 |
Civic Day (Ontario), British Columbia Day (BC) |
Monday, August 5, 2024 |
Labour Day |
Monday, September 2, 2024 |
National Day for Truth and Reconciliation (BC Only) |
Monday, September 30, 2024 |
Thanksgiving Day |
Monday, October 14, 2024 |
Remembrance Day (BC Only) |
Monday, November 11, 2024 |
Christmas Day |
Wednesday, December 25, 2024 |
Boxing Day |
Thursday, December 26, 2024 |