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ClickShip is an eCommerce shipping platform created by Freightcom for Canadian businesses. Connect sales channels, compare parcel and pallet services, prepare documents and follow deliveries from one workspace.

Create your account, add your shipping address and connect a store or create a manual order. Review the order, enter packaging details, compare services and prepare your shipment.

No. Manual shipments and CSV order imports let you use ClickShip alongside connected storefronts and marketplaces. Choose the approach suited to how your business receives orders.

Have the sender and recipient addresses, product details, package dimensions and total packed weight ready. International orders also need customs information appropriate to the goods and destination.

Connections include Shopify, WooCommerce, Wix, BigCommerce, Amazon, Etsy, Walmart, eBay and more. Visit the integration directory to find the page for your sales channel.

Choose your platform in the integrations area and complete its connection process. Requirements differ by platform. The integration pages and video library provide walkthroughs for supported connections.

Use CSV order imports to bring order information into ClickShip. Map your file’s columns to the order fields, review the imported details and continue with fulfillment.

Order Management brings connected sales channels together so your team works from a shared order queue. Keep the source channel visible while preparing parcel and pallet orders.

Use Custom Tags to group orders around your team’s workflow. Tags help distinguish priorities or handling needs without moving orders into separate systems.

These rates give shoppers shipping options while they complete an online purchase. ClickShip uses the order’s product, packaging and destination information to return available services for an eligible integration.

BigCommerce, Magento 2, Shopify, Lightspeed, Wix and WooCommerce support real-time parcel and pallet rates at checkout. All six send tracking and fulfillment updates back to the store.

Keep product weights, dimensions and saved packaging up to date. Review the destination and the services enabled for your store. Test your setup with representative orders before making changes available to shoppers.

Start with the store connection, enabled services, product dimensions, weight and delivery address. Your platform’s checkout requirements also affect the setup. Use its integration guide or contact support with a sample order.

Yes. Compare parcel and LTL services in the same account. Your products, packaging and delivery needs determine which shipping options fit the order.

Start from an order or use a manual shipment. Review the addresses and shipment details, enter the packaging, compare available services and prepare the shipping documents.

Ship parcels and pallets within Canada and in both directions between Canada and the U.S. Ship pallets within the U.S., and parcels from Canada to international destinations.

Pallet shipping accounts for larger goods and delivery-site needs. Enter the pallet’s packed dimensions, weight and any required services, such as a tailgate or residential delivery, before comparing options.

Review eligible services using the same order and packaging information. Compare the rate alongside transit and service details so the selected option fits your customer’s delivery needs.

Smart Packaging uses product and saved packaging information to support box selection and shipping rates. Keep your product dimensions and packaging records accurate so the recommendations reflect your orders.

Shipping rules apply configured conditions and actions to eligible orders. Set up the preferences your team repeats so fulfillment follows a more consistent process.

OnePrint brings shipping labels, packing slips, customs documents and pick lists into an organized printing workflow. Use the setup walkthrough to connect the printing tools your team needs.

OneSKU Multi-Box supports products packed across multiple boxes. Maintain the packaging information for the product so your team prepares the full shipment together.

Process up to 100 orders in one batch with Bulk Shipping. Review the orders, packaging and shipping information before processing the batch and generating labels.

Scan & Ship uses barcode scanning during fulfillment to support order checking and preparation. It helps your team work through pick-and-pack tasks with product identification built into the process.

Use Tracking to review carrier events for your orders and shipments. The latest available carrier updates help your team follow progress from pickup through delivery.

Custom Branding helps carry your business identity into supported shipping and tracking touchpoints. Use the feature page to review the branding options for your workflow.

Review the last carrier event and shipment details. If you need help, contact ClickShip support with the shipment or tracking number and a description of the issue so the team has the relevant record.

Use ClickShip’s claims resources and contact support with your shipment details. Review the claims policy for the applicable process and documentation before submitting your request.

ClickShip offers a free account for core shipping and fulfillment tools. Shipping charges are separate. Specialized premium features are available for businesses with more advanced needs.

The video library includes a billing and invoices walkthrough. It explains how to review your billing information and invoices in ClickShip. For a specific charge, contact support with the relevant invoice and shipment details.

Open your account settings, go to Payment Information, then select Add new credit card.

Start with the shipping tasks your business needs to improve. Review the pricing page and the relevant feature pages, or book a demo to discuss how the tools fit your operation.

Milo is the AI Shipping Assistant inside ClickShip. It helps with shipping questions and supported order or tracking tasks while you work in the platform.

Use a specific task and include the order or shipment number when relevant. For example: “List my unfulfilled Shopify orders” or “Track order #2086.” Clear details help keep the response focused.

Open the video library and search by feature or integration. Filter by topic and audio language, then open a video to follow the walkthrough.

Use the contact page for account or shipment help. Include your question and relevant order, shipment or invoice details. If you are evaluating ClickShip, book a demo to discuss your workflow.